After-sales policy

Things to note:
Handmade nails require proper use and care to ensure their durability and beauty. We are unable to offer returns, exchanges or repairs for damage caused by improper use or maintenance. We will do our best to ensure the quality and similarity of our products, but due to the particularity of handmade products, minor differences are unavoidable. Thank you for your understanding and support of our products. If you have any questions about the after-sales policy or need further assistance, please feel free to contact our customer service team. We will serve you wholeheartedly

Quality Guarantee:
Our handmade nails are carefully crafted by professional manicurists and undergo strict quality inspections to ensure product quality and durability. If you find obvious quality issues after receiving the item, please contact our customer service team immediately and provide relevant details and photos so that we can evaluate and resolve it. For verified quality problems, we will provide solutions of return, exchange or repair, and all related costs will be borne by us.

Non-quality issues:
Due to the specific nature of handmade products, each product may have minor differences and individual handcraft imperfections. For non-quality issues (such as size discrepancies, color differences or individual handcraft defects, etc.), we are temporarily unable to provide returns or exchanges. Before purchasing, please review product images, descriptions and sizing guides in detail to ensure your product expectations are realistic.